Joviando, Joshua, and Kurniawati Kurniawati. 2022. “The Effects of Overall Service Quality, Customer Value, Customer Trust, and Customer Satisfaction on Customer Loyalty in the Hotel Industry”. Jurnal Ekonomi, Bisnis &Amp; Entrepreneurship (e-Journal) 16 (2):156-69. https://doi.org/10.55208/jebe.v16i2.271.